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Park View Federal Credit Union maintains a disaster recovery/business continuity plan, including alternate processing facilities, to address interruptions to our normal course of business. These plans are reviewed annually and updated as necessary. Our plans outline the actions PVFCU will take in the event of a building, city-wide, or regional incident, including relocating technology and operational personnel to pre-assigned alternate facilities.
All PVFCU operational facilities are equipped for resumption of business and are tested throughout the year. Our recovery time objective for business resumption, including those involving a relocation of personnel and technology is 24 hours.
Priority will be given to ATM service, online banking service, telephone service and drive-thru service at recovery facilities (usually another branch of the Credit Union). The recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.
In the event of a significant business interruption, access to your account will be readily available. The preferred way is to visit this website and use Online Banking. You may also contact us by phone at 540-434-6444 or toll-free 888-900-6444.
Our disaster recovery/business continuity plan is constantly evolving to address new or changing business functions, emerging threats (e.g. sources of service interruption), etc. and is subject to modification at any time. |
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