COVID-19 Response & Updates
At Park View, our top focus and highest priority is the health and safety of our members, employees, and the communities we serve. We continue to make every effort to provide you with uninterrupted access to the financial services you need while taking every precaution to keep everyone safe.
Harmony Square and Dayton Branches: Lobbies open by appointment only for complex transactions.
VMRC Branch: Open by appointment only for VMRC residents and employees.
Broadway Branch: Curbside Service available by appointment only.
Bridgewater Retirement Community (BRC) Branch: Open by appointment only for BRC residents and team members.
To make an appointment, please call 540.434.6444, email us at info@pvfcu.org1 or access our new Live Chat feature via our website, Online Banking or Mobile App.
In addition to lobby appointments at our Harmony Square and Dayton branches, new curbside appointment spaces will be available for quick drop-offs and pick-ups. We will continue to offer extended services in our drive-thru lanes during regular business hours.
As we take extra precautions to keep you and our employees safe, you will notice that our lobbies will have a slightly different look.
Face Coverings Required
Anyone entering our Harmony Square and Dayton lobbies, as well as our VMRC and BRC branches, will be required to wear a face covering. Park View employees will be wearing face masks as well.
Cleaning
Park View will be performing regular cleaning and disinfecting of high touch and traffic areas. Hand sanitizer will be available to members.
Physical Distancing
Floor decals and directional arrows have been installed to help members follow physical distancing guidelines. Plexiglass has also been installed at our service pods, conference rooms, and offices.
Minimizing Touch Points
We have suspended offering coffee, water, and snacks to members in addition to removing other items to reduce touchpoints and allow for a more thorough disinfecting and cleaning process. The kids' areas will be closed until further notice.
While we are excited about this next phase, we still encourage you to utilize our digital and drive-thru services whenever possible, as they are a safer and more convenient alternative to lobby appointments.
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