COVID-19 Response & Updates

If you find yourself impacted by COVID-19 and in need of financial assistance, please reach out to us so that we can help you through this challenging time.  Effective immediately, we are offering the following:

• Get paid early with direct deposit
• CARES Act SBA Paycheck Protection Program Loan

We will work to find solutions for each individual member and circumstance. Please contact us at 540.434.6444.

To help slow the spread of the virus, following advisories from state and global authorities, we are limiting branch foot traffic:

• Regular lobby hours are suspended at our Broadway, Dayton, and Harmony Square branches.
• On-site drive-thru lanes at our Dayton & Harmony Square branches are open with regular business hours.
• Our Bridgewater Retirement Community (BRC) and VMRC branches are temporarily closed. Park View and the administration at BRC and VMRC request that non-resident members avoid on-campus visits. This includes accessing Park View's ATMs located on their campuses.

Lobbies are available by appointment only for member needs that cannot be completed via the drive-thru, phone or website. Please contact us at 540.434.6444 to set up an appointment.

As the Coronavirus continues to spread, we are encouraging members to utilize online and mobile banking services. There are a variety of ways to access your everyday member services without coming into a branch.

• Withdrawal Money: Drive-thru or ATM
• Deposit a Check: Mobile App, Online Banking, Drive-thru or Night Depository
• Apply for a Consumer Loan: Website
• Apply for a Mortgage: Website
• Loan Payment: Online Banking, Mobile App, Drive-thru, Call 540.434.6444 or Night Depository
• Lost or Stolen Card: Call 540.434.64444
• Wires: Online Banking or Call 540.434.6444
• Open a New Account: Website or Call 540.434.6444
• Check Balance, Transfer Funds: Mobile App, Online Banking, ATM, Drive-thru, or Call 540.434.6444
• Pay Bills: Online Banking or Mobile App
• Cashier's Checks, Notarization: Drive-thru
• General Questions: Dial 540.434.6444

Park View remains committed to serving our members during this challenging time. Please call if you need any assistance.

During this time of uncertainty surrounding the COVID-19 virus, we encourage you to be proactive and safeguard yourself against coronavirus related fraud. Help protect yourself by remaining aware and following these tips: 

Watch for emails claiming to be from experts, such as the Centers for Disease Control, saying they have information about the virus. These emails may contain phishing links or malicious attachments.

Before you contribute to a charity, do your research. Check with the Better Business Bureau (BBB) for complaints and do not donate via a link in an email.

Always remember, Park View will never call you and ask for your account number, card number (including CVV code on the back), birthdate, social security number, or any other secure and sensitive information.

Stay Alert: Coronavirus Stimulus Scams

As the Internal Revenue Service (IRS) prepares to send out economic impact payments, please remember the following information: 

• The IRS will never call or text you and ask for your personal account information or social security number.
• Government agencies do not communicate through social media outlets, such as Facebook and Instagram.
• Never pay a fee for a government grant. A government agency will never request an advanced processing fee to receive the grant.
• Beware of fake government agencies promoted by fraudsters. The only official list of all U.S. federal grant-making agencies can be found at www.grants.gov.
• Listen for scammers using the words 'stimulus check' or 'stimulus payment.' The official term is 'economic impact payment.'
• Do not sign your check over to anyone!

Park View cares about our members' physical and financial health. If you suspect anything unusual or if you believe you are a victim of identity theft, please contact us at 540.434.6444. We are here to help!

Thank you for your patience as we navigate the COVID-19 environment!

The health and safety of our members and employees as well as providing uninterrupted financial services to our members remains our top priority. Although some businesses in Virginia will begin opening, Park View will be taking a phased approach and will continue to operate with limited lobby access at our Dayton and Harmony branches.

Lobby appointments are available for member needs that cannot be completed through other channels.

Park View continues to provide uninterrupted access to your finances through our drive-thru lanes (Dayton & Harmony branches), ATMs, online and mobile banking, night depository (night drop), phone and live chat services.

We are monitoring data and recommendations to ensure we do the right thing—for your families and ours.

Thank you for allowing us to be your trusted financial partner on this challenging journey and thank you to our employees for their hard work and dedication during this unprecedented time. We look forward to greeting you in our lobbies again when the time is right!

As you may know, effective Monday, March 30, 2020, at 2 pm, our Governor has issued a statewide stay-at-home order for Virginia. Under this order, the residents of our communities are still able to run essential errands such as getting food, prescriptions, and visiting their financial institution, which includes Park View Federal Credit Union. Please note that this order does not change our ability to serve you through our drive-thru locations (Dayton & Harmony), over the phone (540.434.6444), or via our online and mobile services. Your credit union is an essential organization and there is no higher priority than the health, well-being and financial security of our members, employees, and communities.

The health, well-being and financial security of our members, employees, and communities is our top priority. We continue to closely monitor recommendations made by the Centers for Disease Control (CDC) and continue to take precautionary measures.

Rest assured, our priority is to provide you with continued and interrupted access to financial services, including access to safe deposit boxes. To protect the health and well-being of our members and our Park View family, we have made the decision to limit lobby access at all our Park View branches, effective Friday, March 20, 2020. 

Limited Lobby Access: 
Regular lobby hours are suspended at all branch locations until further notice. On-site drive-thru lanes (Dayton & Harmony) will be open with regular business hours. Drive-thru lanes, ATMs, Online and Mobile Banking, night depository (night drop) and phone services will be the primary method for transactions.

Lobbies will be available by appointment only for member needs that cannot be completed via the drive-thru, phone or website. Please contact us at 540.434.6444 to set up an appointment.

In an effort to keep the Bridgewater Retirement Community (BRC) safe, Park View's branch located on the BRC campus will be closed from March 16 - March 29.

The night depository box (night drop) and ATM will remain available during this time for BRC residents and team members only.

• Youth Month Celebration - Postponed to a later date
• Annual Neighborhood Connection Event - Cancelled for 2020