SCAM ALERT

Stay Alert: Protect Yourself from Credit Union Impersonation Scams

We have recently become aware of fraudulent calls and text messages falsely representing Park View. The caller is using sophisticated spoofing techniques to manipulate our main number, 540.434.6444, making it appear as though the call is legitimate. These individuals are employing vishing scams in an attempt to deceive members and obtain sensitive online banking credentials.

Your security is of utmost importance to us, and we are taking immediate action to address this issue. If you receive any call claiming that your debit card has been compromised and asking for personal information, we urge you to take the following precautions:

Disconnect the call immediately: If you suspect the call is fraudulent, do not engage in conversation or share any personal details.
Verify legitimacy: To confirm the authenticity of any communication from Park View, please call our phone number directly (540.434.6444).
Safeguard your personal information: Under no circumstances should you provide sensitive data, such as online banking credentials or security codes over the phone without proper verification.

Thank you for your understanding and commitment to safeguarding your financial well-being.

Common Scenarios:

In a typical Vishing scenario, the scammer will call you and pretend to be a Park View representative. They might claim they need to discuss an important matter, but they'll ask you to confirm your identity first. They might even be on the credit union's online banking website and ask you to provide the PIN sent to your phone or answer security questions. Since they seem legitimate and the number on your Caller ID matches Park View's number, you might not think twice about giving them the information they're asking for. However, this is all a trick, and they'll use this information to log into your account and steal your money.

In a typical Phishing and SMishing scenario, the scammer might send you a fake email or text message pretending to be a credit union fraud department employee. They might claim there's been suspicious debit card activity on your account and ask you to reply with your card numbers, CVV codes, PINs, or other online account credentials. Again, this is all a trick to gain access to your accounts and take your money.