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ROUTING # : 251480806  |  Español

an Appointment

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At Park View, we are serious about protecting you from fraudulent activity on your accounts. That is why we have strengthened our defenses with a new, automated system that can identify threats faster, notify you sooner and equip you with the tools you need to take immediate action against fraud. Previously, you would have only received a personal call from a live agent if fraud was suspected.

The new system allows you to receive an automated call that easily walks you through reviewing suspicious activity on your card. In addition, you can also receive fraud alerts via email or text on your mobile device.

Our new automated system includes:

Immediate Alerts

When suspicious activity has been detected on your account,  our automated system will contact you by text, phone, or email.

2-Way Communication

Take action the second you receive your alert by texting the provided command word or interacting with the automated system on the phone.

Real-Time Support

Our live agents are ready to assist you at any time to ensure you receive the best defense exactly when you need it.

To ensure that you receive these important alerts, please log in to Online Banking or Park View's Mobile App and make sure that your contact information is up-to-date.

Frequently Asked Questions:

Members should be aware that while Park View Federal Credit Union does monitor fraudulent or suspicious account activity and may proactivity contact a member about this activity, we will never call and ask for confidential information such as your entire account number or PIN. Contact 540.434.6444 or if you have provided confidential information.


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