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Contact Us

Connecting with Park View is easy.

We're here to assist with all your banking needs. Whether you have a question about your account, need to schedule a visit, or just want to share feedback, we offer multiple ways to get in touch.

Phone & Fax

General Support:
Elan Credit Card: 800.558-3424
Fax: 540.433.0108

Chat

With Member Advisors

Log in to Online Banking or the mobile app and start a Live Chat with a Member Advisor during business hours (Monday – Friday, 8:30 AM to 5 PM, Saturday 8:30 AM to 12:00 PM)

With Penny

Chat with Penny, Park View's virtual chatbot, 24/7—just click the icon in the bottom right corner.

Email

Reach out to info@pvfcu.org 

Please do not email your account number or Social Security number. Information sent by email is at risk of loss of confidentiality if the information is transmitted over the internet. 

Mail

You can send mail to the address below:

Park View Federal Credit Union
1675 Virginia Ave, Harrisonburg, VA 22802

Meet

Schedule an appointment at a branch near you.

Find a Location

Find the branch location nearest you—ATMs too!

20250617202843 CQ3E0OZJ

Ask Penny, your neighborly Chatbot

Penny is your Park View virtual chatbot, available 24/7 to answer questions and guide you to helpful tools. Just tap the robot icon in the bottom right corner to start a chat.

If Penny can't help or you'd prefer to chat with a real person, type "member advisor" in the chat to connect with a Park View team member during business hours.

Feedback and Suggestions

We're always working to improve service for our members. Please share your thoughts, concerns, and feedback—we want to hear it!

Community Requests

Interested in sponsorships, events, or community support from Park View? Send us an email with your request.

While we may not be able to fulfill every request, we thoughtfully review each one and consider our available resources to support the needs of our community.

Disclosures
Data and messaging rates may apply.